Merchant Policies and Procedures

 

HealthCentre Pty Limited – ABN 47 135 625 124

Internet Merchant Policies & Procedures

 

HealthCentre Pty Limited - Privacy Policy

 

Introduction

HealthCentre Pty Limited regards client privacy as an important part of our relationship with our clients. The following privacy policy applies to all HealthCentre Pty Limited users, and conforms to Internet privacy standards.

If you have questions or concerns regarding this statement, you should first contact Michael Flanagan at 0423 773 367

 

Collection of Information

In order to use the HealthCentre Pty Limited website, we may require information from you to enable us to provide the best service possible.

 

All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.

 

Any information collected by HealthCentre Pty Limited is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.

 

Use of Collection Information

Any details collected from HealthCentre Pty Limited clients is required in order to provide you with our products and/or services, and a high level of client service.

 

Correspondence is recorded in order to provide service references, and to assist in our staff development.

 

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.

 

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

 

If you have any questions about security on our website, you can email us at info@healthcentre.tv

  

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at admin@healthcentre.tv 

 

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date).

 

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

 

Communications

HealthCentre Pty Limited uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a client wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at

info@HealthCentre.TV

 

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

 

Third Parties

HealthCentre Pty Limited may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for any other purpose.

HealthCentre Pty Limited does not share any information with third parties for any unknown or unrelated uses.

 

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

  

Links

Links on the HealthCentre Pty Limited site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of HealthCentre Pty Limited.

 

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.

 

HealthCentre Pty Limited Subscriptions Policies

Confirmation of Subscription Orders

After ordering your directory subscription online, you will receive an email confirmation from us containing your order details, tax invoice and confirmation of that order (if you have provided your email address). If we are unable to do so by email, we will endeavour to send your tax invoice and order confirmation via mail using the address provided on the subscription form.

Confirmation of your order will usually occur within 7 days of payment. 

If you wish to query the status of your subscription, please contact us at admin@healthcentre.tv

 

Refund & Returns Policy

If for any reason you are not completely satisfied with your purchase we will give you a

Seven (7) day money-back guarantee from the time you receive your access cofirmation.

Please email us at admin@healthcentre.tv within that time if you are not satisfied with your purchase so that we can resolve any problems.

Please be advised that bank processing fees may apply.

 

If you have other enquiries, please email us at

info@healthcentre.tv

 

www.HealthCentre.TV is owned and operated by:

HealthCentre Pty Limited ABN 47 135 625 124

2/17 Anzac Road, TUGGERAH NSW 2259

Phone: +612 4351 8777

Fax:    +612 4351 7643